Returns & Exchanges
At Dog is Human, we want you and your pup to be completely satisfied with your premium gear. If your purchase isn't a perfect fit, we offer a 30-day window for returns and exchanges on all human-grade pet apparel and accessories.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with tags attached; please ensure items are free of pet hair and signs of wear to qualify for a full refund.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing