Returns & Exchanges

At Dog is Human, we want you and your pup to be completely satisfied with your premium gear. If your purchase isn't a perfect fit, we offer a 30-day window for returns and exchanges on all human-grade pet apparel and accessories.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with tags attached; please ensure items are free of pet hair and signs of wear to qualify for a full refund.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method or ship your new exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing